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Simple reply to any query takes over ten days sometimes. We decided to move to Barclays because our local Lloyds branch had closed, but having applied in September 2018, it was months before our account was open - and it's been problems all the way! What we don’t like:- I almost sent myself insane trying to reconcile to your running balances before I realised that they were an absolutely unreliable load of rubbish (to put it politely). Barclays don't understand the fundamental requirements of bank account administration. Barclays have now for a period of weeks being withholding a number of our inbound Payments from a number of different clients! Something I should be able to do on my app, but no! I am about to loose a major deal of 7 figures because I cannot access my money. I have been banking with Barclays for 25 years. Business banking? The have been average but for the past 6 months they have used any excuse to give zero resolutions. Unfortunately not , the whole service offered now from waiting on the phone times ( total over 90mins with 2 consecutive calls ) to actual advice offered is woeful , can only be described as lacking in every department . For goodness sake don’t be loyal to Barclays..they will not reciprocate. It was awkward, clearly she didn't want to communicate. Read Forbes Advisor's review to know more Bank reconciliation is a total nightmare with Barclays. Barclays student accounts review Barclays offers a current account designed to help students with their studies. Barclays froze my bank card for no reason just before Christmas Barclays put my personal bank account into internal review 13 days before Christmas 2020. You think they will give you a call if the issue you raised got resolved? Both atms would not accept cash deposits despite me doing so many times previously. Barclays Insurance Services Company Limited. Besides personal banking, Barclays also has accounts available to businesses, including start-ups. I opened a business bank account, but my clients cannot pay me, as as soon as they try, they get a message that the account is not associated with me. It is very irritating to get used to a new layout only to find that it changes again - usually for something far more confusing and unreliable! The same thing has happened with date of birth, home address etc. Will know your best intentions does keep your luck for future savings. I waited around 30 mins until the issue was resolved as I needed to speak to some one at the bank desperately. Ah, long wait on the phone hung up. And remember, if you are a Barclays customer, you can write a short review here to help other potential customers. Been on hold for 2 hours 20 mins and gave up. Recently tried to deposit cash at my local branch atms over festive period. HOURS waiting. Customer service - non-existent! Registered no. Read Guest's review of the Barclays Business Bank Account, 41 of 120 Barclays Business Bank Account reviews, & compare with other Business Bank Accounts at Review Centre With Barclays? I am still unable to access the mobile banking ap as every time I try, it rejects my log in details. The one single payment brought into question, they have never given us any valid reason as to why they are questioning this payment in the first place. Compare Barclays Business Bank Accounts to other leading business accounts. Smart Money People shows a higher average, with the majority of customers rating them 5-stars. They have 24/7 service which now shuts at 5pm GMT and when you try them during the day you cannot access anybody as their phone typing directions are broken. However I did not so contacted Barclays again. Also I cannot pay out from this account, I guess for the very same reason. I was strongly considering becoming an apprentice there but I am very disappointed with the staff; it hasn't been the 1st time as I am a customer there too! All rights reserved - Privacy Policy, Winner of ‘Best Business Banking Provider’ in the British Bank Awards 2017. Unbelievable - words can’t describe how bad the mortgage arm of Barclays Bank is.Renewed my mortgage deal online in March on a low early resettlement rate 5 year fixed interest deal, for some reason the online renewal failed and I had to call back an offshore call centre to renew, I asked for the same deal I’d selected online and they gave me something totally different. There was enough time for the bank of this size to adjust to exceptional circumstances, this is just really not acceptable. There other saving products too! Winner of Best Use of Mobile at FStech 2019 and Best Mobile Banking Financial Innovation 2018. I explained that I already went through the online process, I applied for the closest vacancies but was emailed that there aren't any near me. Nadia Hristova. Furthermore, the balances are not only totally inconsistent, but the running balances often make no sense at all. Its the most dogshait bank i have ever seen. I am treasurer of a charity. Appalling customer service, almost abusive at times. Please do train your staff better before letting them talk to customers because they are the ones representing Barclays! Very fast responses when needed and extremely professional. I highly recommend that you stay away from anything to do with Barclays! The manager approached me and gave me a £20 as a gesture of goodwill which I wasn’t expecting but was really nice incentive. Horrendous service. The service is appalling. I have power of Attorney on my parents account. I will be awaiting customer service to come back to me and then I will update and post once they have. Every time I waited cca 30 mins and hang up. For example, their on line statements don't even show the type of transaction - so when I am trying to reconcile our account I have no idea whether the ''money out'' has been paid by card, DD, standing order, BACS or on line payment! I am an existing Barclays personal customer. As well as business finance products, Barclays offers a range of business bank accounts, savings, insurance products, and foreign currency accounts.. Barclays Business Finance Business loans. No one is willing to take my complaint and sort out. The manager I had the appointment with looked and smelled like a bum! Better shoot yourself in your foot then deal with this rubbish bank! I have several similar statements also showing nonsense balances and would be happy to send them to you if you're interested. Also I can reconcile to a balance at the end of the week, but when I try to reconcile at the end of the following week, I often find that Barclays have retrospectively juggled the previous week's transactions and the balance which I previously reconciled to has disappeared completely! This is the 3rd time this week. Again we can confirm that we never received a single letter from Barclays! I apply for bounce back loan with Barclays, I am Uber driver my all income come to Barclays ac and I gave them my Hmrc text record , my credit records is good but they said sorry we can’t give you the loan , I have only account with Barclays I can’t go to any other bank it’s so sad , . Return to reference Terms and conditions apply. © Smart Money People 2021. All I need is a code to get online banking on a new devise. EVERY time. I have been with Barclays over 25 years. Their accounts are the Business Premium Account, Treasury Deposit Account and Clients Premium Account. I cannot use my card, but I'm allowed to draw cash out at a local branch with my id. We also make use of Barclays online banking and banking App and again we confirm that there was no effort made by Barclays to contact us there Either! Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. Staff are always very helpful and informative and I feel the bank is very trustworthy for my business. It has checking accounts, a savings account, a money market account and CDs. I have a personal Barclaycard predating our business accounts and, from day one, this seems to have confused your system as it muddles up my personal ID details with my son's ID details. I tried to explain myself again but she said "I don't know what you mean!" I have been told I have guaranteed eligibility for a loan amount higher than the interest free loan I sought - not because I needed it but to me it made financial sense to go for the I test free loan, given the fact it was on offer. Rubbish bank Lewisham branch is the worst in the country as well. Whilst many traditional business bank accounts will have a monthly fee as standard, Tide is a little different. Awful. Opening the business account at Barclays was unexpectedly problem-free but my application for a personal account was declined and instead I was offered just a basic bank account. Their agent in business are to junior to help and the managers are always in meeting. With innovative features such as accounting software integration and i… I have had a Barclays business account for many years. Barclays Again Disappoints Savers With A Rate Cut. I got declined for an interest free loan. Unacceptable customer service! … I had to increase the sale price of the house to counterbalance the fees which resulted in it being on the market for an extended period of time - all the time I was incurring additional fees, eventually it sold for the minimum I could accept and thankfully it’s all over now.When I realised how much they were charging me to sell the house I raised a complaint, I spent hours on the phone setting up the complaint and then waited 8 weeks for a response, their final response was a text message of around 10 words telling me their early settlement fees were fair in the circumstances.I’ve forwarded their response to the fos.Absolutely insane that customer service can be that bad in this day and age- I won’t be using Barclays again for anything. I walked in and I was welcomed by a young Asian lady. We have subsequently contacted the complaints department and logged 2-3 separate complaints, yet we have not heard back from them either over a period of weeks! 1026167. The demise of a once great high street bank is complete ! If you’ve been using a personal account for trade and think your business qualifies for a Bounce Back Loan, you can call the New Customer Team on 0800 515 462 1 to discuss creating a business relationship. Find out from our in-depth Barclays review. This happened maybe on 9-10 occasions when I tried. Even PayPal wouldn't recognise the account. No interest in the customer whatsoever. All rights reserved. “Dont use barclays” Written on: 15/05/2016 by Bragglf82 (1 review written) I have had a business account for the past three years and all of a sudden they have my removed my business account tab on my online and mobile banking. All registered in England. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services. I am treasurer of a charity. ASK ANY ACCOUNT AND THEY WILL CONFIRM THAT BARCLAYS ARE FLOUTING THE MOST FUNDAMENTAL ACCOUNTING RULES - and they are making a simple job of reconciliation into an impossible nightmare. With business banking and aspects such as access to finance being so important to... Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. We are a UK Based International VAT compliance Firm who help companies around with world with their VAT compliance. By using Smart Money People, you agree to our privacy policy. We all know there is a pandemic on so companies like Barclays should be upping their online game ? But firstly would like to share my misery and stupidity (trusting Barclays that they will facilitate the financial side of running my business) everywhere to warn and protect fellow small business owners from getting trapped in the same trap! Barclays online savings accounts review for 2019. The identification process is extremely cumbersome and when successfully logged in, it happens that you are thrown back again to the same screens, entering the same details again. A Barclays customer with acute anxiety and depression has been left devastated after the banking giant closed down her three accounts without full explanation. Specialist support team. Barclays Online Banking offers high yield savings accounts and CDs with no minimum balance to open. Absolutely awful. shocking, even if your desperate don’t take out a mortgage with Barclays. This is most certainly the most useless and unreliable service I can ever imagine existing in the business world. 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