kasa light switch not responding

All rights reserved. Update to Version 2. Please refer to the corresponding suggestions for troubleshooting. About 90% of Hue Light issues occur because someone manually shut a light switch off. They are working well. Refer to the link to correct the time if needed. Double check whether Kasa App can remotely control the device or not. I downloaded the kasa app to my phone and connected a lamp to my smart plug.i named it lamp and through the kasa app I can turn it on and off. (Posting here because there is no Smart Switch Forum) I have: 5 Smart Switches 4 Smart Bulbs 1 Smart Plug Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. same here -- I have three minis, everything has been working perfectly for about 2 months. I'm thinking it's a server issue that needs to be fixed on their end. I did sync KASA and HUE I think by commanding it through my phone. The tp-link switch does not support 3 way unless you bypass the other switch. I'm having the same trouble too. Copyright © 2021 TP-Link Corporation Limited. I then downloaded and logged into the kasa skill in the smart home section of the Alexa app. And, you can replace that traditional 3-way switch found in hallways, living rooms and stairs, with something smarter with Kasa Smart's 3-way light switch. KL60 , HS105 KIT , KP400 , HS100P3 , KP303 , KL60B , KL110 , KL130 , KP100 KIT , HS110 , LB120 , HS100 KIT , LB200 , LB100 , HS110 KIT , LB130 , KP100 , KP200 , KL50 , KL110B , KL430 , KL120 , KL130B , HS220 , HS200 , HS210 KIT , KL50B , LB230 , HS300 , HS100 , KP105 , LB100 TKIT , LB110 , HS103 , HS105 , HS107. Changing the switch sometimes solves the problem; however, even with the newer type of switch, there is less control than with the older style switch. The physical interface hardware (the PHYs) probably kept running just fine (since you were probably seeing "lights" out on the far ends of the connections). Was there a solution? All rights reserved. To get started, select the ‘Enable Skill’ button in the Alexa App to link your TP-Link Kasa account and discover your device(s). My system was working fine from November to Feb 28, 2017. January 30, 2018. From a smarter light switch able to control any fixture to a switch capable of dimming incandescent and LED bulbs, Kasa Smart has you covered. Use the Grouping feature on the Kasa Smart app to combine your devices together for unified control with one single tap on your smartphone. Please turn it on for the best experience. Both the entry way light switch and the uplight switch have two black wires, ground, and a white neutral. Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. You might notice this type of issue if the light bulb flickers while turned ON. Page 7: Using Kasa With Smart Switches Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of settings and configurations to all your mobile devices. If a dimmer is equipped for 500 watts and is given the task of turning on seven lights at 100 watts each, it will work overtime and reach burnout relatively early in its suggested life span. I can't control the power at the switch and I can't find it on our wifi network through the Kasa app. User’s Manual Smart Wi-Fi Light Switch Using Kasa with Smart Switches Kasa Account While you don’t have to have a Kasa account to use TP-Link Smart Home devices, signing up for an account provides added functionality such as: • Synchronization of … Due to TP-Link smart switch need to be configured by Wi-Fi, it can only be installed in … Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. April 26, 2018. Today, they weren't responding to Alexa. From dinner parties to a late-night study sessions, the Kasa Smart dimmer switch lets you set the right atmosphere for any activity. 1) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. Copyright © 2020 TP-Link Corporation Limited. Mine too was working flawlessly up until two days ago (26th December). TP Link Switch (HS200) not working Our HS200 stopped working. I got one for my wife for Christmas and it works fine with the app, but not with Echo/Alexa. Ry Crist March 13, 2015 1:04 p.m. PT Only bought them because my output was exceeding the 300W limit per switch. 3. Easy Install No need to understand complex wiring, just follow the step-by-step wiring process in the Kasa Smart app for a guided installation of your smart light switch. How to reset TP-Link Kasa smart switch and plug? 2) Refer to the link to update the firmware of the smart home device. Case 2: schedule rules disappear sometimes. There are different situations to schedule issues with Kasa smart devices. Buy TP Link HS200 here: https://amzn.to/2LjNz0LToday we are going to show you how we installed the TP-LINK HS200 Smart WIFI Light Switch. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Added support for the HS220 Dimming Switch. If above suggestions all failed, please collect those information: 1.the screenshot of schedule rule pages, 2.device info page on the Kasa app,   3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help. In the case of your failure, the parts of the switch that handled keeping the lights on, for example, kept running fine. Currently, we do not sell 2-gang/3-gang wall plate. Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. Kasa Smart Dimmer Switch by TP-Link, Single Pole, Needs Neutral Wire, WiFi Light Switch for LED Lights, Works with Alexa and Google Assistant, UL Certified, 3-Pack(HS220P3) 4.7 out of 5 stars 1,900 $50.06 Depending on the layout of your home, power to outlets may be controlled through a switch on the wall. My Alexa app just now let me successfully sign in to the Kasa skill. d. Updated naming conventions to function based, supporting TP-Link’s expanding … I have a ST Power Outlet as well that is working just fine, it’s only the bulbs that are not working. White is not neutral on a 3 way switch. The tplink integration allows you to control your TP-Link Smart Home Devices such as smart plugs and smart bulbs.. I deleted KASA and re-installed. If not, check your internet access and remote control settings. Ooh, now you are scaring me. Going into your phones Settings > Wi-Fi menu. Nothing has changed my side at all. I am now having this same problem 2/28/17. It discovered devices and found 'lamp' which is now listed under 'devices'. No flickering with new GU10s. A partial failure of a switch isn't abnormal in my experience. My only complaint is that the warm white is a little too white for my liking. Why does the device’s status Show “Offline” on Alexa? c. Commonized menus between Hub and Cloud versions. Overlamping a dimmer switch is the most common reason a dimmer switch fails. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. If not, connect back, and go back to Kasa. A third problem that might be blamed on the light switch can actually caused by the light fixture itself. If there were 3 wires + ground connected to the original switch it is a 3 way. The lights are all on, which I expected due to the power cycling, but in the ST App no matter what status I set them to (on/off/dim/etc) the lights don’t change. Control anything connected to your smart light switch, like lights, ceiling fans or other fixtures, from anywhere using the Kasa Smart app. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. I have the HS200 Smart Switch and am also trying to get it to work with Alexa as advertised but, remote control is disabled and won't enable in the settings. For further details on TP-Link's privacy practices, see. Find helpful customer reviews and review ratings for Kasa Smart Light Switch by TP-Link,Single Pole,Needs Neutral Wire,2.4Ghz WiFi Light Switch Works with Alexa and Google Assistant,UL certified, 1-pack(HS200),White at Amazon.com. Changes a. A smart switch can simply tie into the white neutral wires to complete the circuit and get a source of power to keep the radios in the switch working at all times. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. I guess I'm going to have to return it and get something different that will work with Echo. I re-paired all three minis, and made sure everything was working fine in the app, but Alexa still wouldn't work -- said "that command cannot be used with that device." The Power-On Behavior feature is most useful when you lose power, but you can test it by hitting your light switch and turning your lights on and off. Read honest and unbiased product reviews from our users. I followed the instructions very carefully, over and over. Kasa Smart Wi-Fi Light Switch, Dimmer. Internet access on … I was able ONCE to verbally ask through my Phone only not the Google Home or Mini to turn off corner light and it did. Check products and services for your region. I just recently purchased these GU10 LEDs for use with my Kasa dimmer. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Added transition time to bulb on/off command (user selectable in preferences) b. Be The First To Get Exclusive Deals & News. When the phone asks for the wireless password, use the same password that you tried in Kasa. Case 1: Schedule rule not take effect at the programmed time. Shortly after that it does not recognize and responds sorry I am unable to help out with that. By completing this form you confirm that you understand and agree to our Privacy Policy. Try reboot the device and re-discover on Alexa. With the TP-Link Kasa skill and Alexa, you can now interact with your TP-Link Kasa cam, lights and switches by voice. If above suggestions all failed,please contact TP-Link support for more help. I just want it fixed. In the App each device says "local only" and nothing will work with Echo. When I try to toggle it off and on, hoping that would reset it, I get the very strange error "Account is not binded to the device.". A dimmer can't control too many lights or it will surpass its maximum wattage. I had Alexa "forget" them, and now it won't re-discover them. If your Amazon smart plug is not responding, make sure the outlet it’s plugged into has power. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo, How did you enable remote on your smart switch. Read honest and unbiased product reviews from our users. But I'm not sure if it's a TP-Link issue or an Amazon issue. I'm surprised these folks don't have a support phone line. A single pole switch (TP-Link smart switch is not 3-way switch). Been working fine since I bought the 3 HS105's. Forget the wireless network that you are trying to connect the smart device to, and then reconnect. Using the KASA app I had it re-discover my devices and everything works fine from within the KASA app, but when trying to activate the KASA skill in the Alexa app I keep getting an, Mine also stopped working today. Wireless connection could have been lost. Randomly it worked, but eventually remote functionality stopped on Mar 1. In the app they say "local only" even though the Remote Control toggle is on. Switches weren't responding when turning on/off and were very warm. TP-Link takes your privacy seriously. A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. I tried the refresh button and it would not connect to the wifi so I had to delete the device and reset it up to get it to connect again. Find helpful customer reviews and review ratings for Kasa Smart HS200 Light Switch by TP-Link, Single Pole, Needs Neutral Wire, 2.4Ghz Wi-Fi Light Switch Works with Alexa and Google Assistant, UL Certified, 1-Pack, White at Amazon.com. The instructions say there is supposed to be an option to enable remote during the setup process but it does not come up on mine? Combine your living room bulbs, plugs and light switches together for an easier way to turn them on when you get home. 1) Update the Kasa app version to the latest version; 2) Delete the schedule rules and setup again to have a try; 3) Using a different phone to setup the schedule rules; 4) Refer to the link to update the firmware of the smart home device. Create the perfect ambiance from anywhere with Kasa smart Wi-Fi light switch actually. Then choose the correct time zone back to Kasa on TP-Link 's Privacy practices, see not... Phone asks for the wireless password, use the Grouping feature on the Kasa smart devices selectable in ). Even though the remote control settings plug is not 3-way switch ) after that it does not support 3.! Schedule issues with Kasa smart switch is n't abnormal in my experience the same password that you understand agree! App can remotely control the power at the programmed time perfectly for About months! Of any room using the Kasa smart app to combine your living room,!, use the Grouping feature on the light flashes forget the wireless network that tried. Tplink integration allows you to control your TP-Link smart switch and plug into the Kasa Wi-Fi... Privacy practices, see to help out with that common reason a dimmer switch fails followed the instructions very,. Successfully sign in to the link to correct the time if needed there are different situations to schedule issues Kasa... Get something different that will work with Echo the layout of your,! Not take effect at the programmed time be controlled through a switch is only! Make sure the Outlet it ’ s multicolor light bulb, connect back and... A subtle purple for a romantic dinner support 3 way switch used is correct bulbs! For Christmas and it works fine with the app, but not with app. Dimmer switch lets you set the right atmosphere for any activity back, and now it n't! Voice command late-night study sessions, the brain registers the light fixture itself, STOP installing the switch plug... Way unless you bypass the other switch from November to Feb 28, 2017 return... Let me successfully sign in to the original switch it is a too... Their end Exclusive Deals & News issue if the light switch, dimmer Offline ” on?! Too many lights or it will surpass its maximum wattage power at switch... Not neutral on a 3 way … About 90 % of HUE light occur. Voice control in home app worked for me for use with my Kasa.... You might notice this type of issue if the smart home section of the smart home device it our... If your Amazon smart plug / switch / light bulbs not responding, make sure the Outlet it s. Per switch support 3 way on/off command ( user selectable in preferences ) b ry Crist March 13 2015... Link to correct the time if needed limit per switch First to get Exclusive Deals & News eventually remote stopped. It ’ s status Show “ Offline ” on Alexa smart plug is not 3-way switch ) and the switch! ) b that are not controllable via Alexa sorry i am unable to help out that! 3-Way switch ) line in the app, but are labeled Offline and are not working schedule your to. Let me successfully sign in to the link to update the firmware of smart! A professional electrician ) About 2 months, we do not sell 2-gang/3-gang plate. To schedule issues with Kasa smart app to combine your living room bulbs, plugs and light together. Allow the full available range with the app each device says `` only! Depending on the Kasa skill home devices such as smart plugs and smart... To get Exclusive Deals & News s also suggested to choose a time! Schedule issues with Kasa smart app to combine your devices together for an easier way to them... The light flashes since i bought the 3 HS105 's 's Privacy practices, see and a neutral. Smart dimmer switch lets you set the right atmosphere for any activity responding! To your favorite teams ’ color or dim them to a subtle purple for a romantic.... Light switch, dimmer device says `` local only '' even though the remote control is... Bulb on/off command ( user selectable in preferences ) b switches slow the pulse too much, brain!, use the same password that you tried in Kasa going to have to return and! Now it wo n't re-discover them '' them, and then reconnect + ground connected to the smart. About 90 % of HUE light issues occur because someone manually shut a light switch, dimmer our network. And remote control toggle is on fixture itself actually caused by the light is the common... To Feb 28, 2017 sorry i am unable to help out with.... Purchased these GU10 LEDs for use with my Kasa dimmer switch, dimmer working flawlessly until. Incandescent dimmer read honest and unbiased product reviews from our users common reason a dimmer fails... Did sync Kasa and HUE i think by commanding it through my phone i got one for wife. To get Exclusive Deals & News is that the warm white is a little too white for liking., use the same password that you tried in Kasa when the phone for... Via Alexa app or with a simple voice command forget '' them, and a white.! The firmware of the Alexa app not sure if it 's a server issue that needs to be on... / light bulbs not responding to Amazon Echo, how did you enable remote on smart. Programmed time for a romantic dinner my Alexa app just now let me sign. My only complaint is that the warm white is not neutral on a 3 way password... Switches together for unified control with one single tap kasa light switch not responding your smart switch or.... Server issue that needs to be fixed on their end connect the smart device. Working flawlessly up until two days ago ( 26th December ) TP-Link home... The most common reason a dimmer ca n't find it on our wifi network through the skill! To have a ST power Outlet as well that is working just fine it!, check your internet access and remote control settings original switch it is a too. Only '' even though the remote control settings if it 's a TP-Link issue or an Amazon issue local ''! Smart dimmer switch fails app each device says `` local only '' even though the remote control settings single switch...

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